Assessing e-service quality: the current state of E-S-QUAL
نویسندگان
چکیده
منابع مشابه
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ژورنال
عنوان ژورنال: Total Quality Management & Business Excellence
سال: 2012
ISSN: 1478-3363,1478-3371
DOI: 10.1080/14783363.2012.728850